When working with clients, it is crucial to be transparent about the work that you do. Clients rely on you to provide accurate information, and they want to see the results of the work that they are paying for. To help ensure that you are providing transparent proof of your client’s work, here is a checklist of 10 must-do’s:
1. Keep detailed records of your work
Before you even begin working with a client, make sure that you have a system in place for keeping detailed records of all of the work that you do. This includes hours tracking, task tracking and everything from the initial consultation to the final deliverables.
2. Set clear goals and objectives
At the start of your project, work with your client to establish clear goals and objectives for what you hope to achieve. Make sure that these goals are measurable, so that you can track your progress and provide evidence of your success.
3. Use clear and concise language
When presenting your work to clients, use clear and concise language to explain what you have done and how it has impacted their business. Avoid using jargon or technical terms that may be difficult for clients to understand.
4. Provide regular progress updates
Keep your client informed of your progress throughout the project, and provide regular updates on your achievements. This will help build trust and confidence in your work.
5. Be responsive and accessible
Make sure that you are available to your client whenever they need you. Respond promptly to emails and phone calls, and be willing to meet with your client in person if necessary.
6. Use visual aids
Visual aids can be very helpful when presenting your work to clients. Consider using charts, graphs, or other visual representations to help explain your findings and illustrate your success.
7. Provide data and metrics
Use data and metrics to demonstrate the success of your work. This can include everything from website traffic to conversion rates to customer feedback.
8. Be honest about challenges
If you encounter challenges or obstacles during the project, be honest with your client about what is happening. Work with them to come up with solutions and alternatives, and be transparent about any changes that may need to be made.
9. Provide a clear explanation of your pricing
Make sure that your client understands your pricing structure, and provide a clear explanation of how your fees are calculated. Be transparent about any additional costs that may arise during the project.
10. Get client approval
Before presenting your work to the public, make sure that you have the client’s approval. This includes everything from the wording of marketing materials to the design of a website.
In conclusion, transparency is key when it comes to providing proof of client work. By following these 10 must-do’s, you can build trust and confidence with your clients, and ensure that they have a clear understanding of the work that you have done.
Bojan Radojicic, Master Degree in Economics, is a financial performance consultant with more than 15 years of experience. He is responsible for adding value services based on innovative solutions.