Legal professionals, just like you, face a myriad of challenges, from accurately tracking billable hours to ensuring compliance with client demands and industry regulations.
The constant pressure to streamline operations, enhance client satisfaction, and maintain financial transparency can be overwhelming.
This is where legal billing software emerges as your indispensable ally.
Whether you’re a seasoned legal professional or just starting your practice, our list will help you navigate this dynamic field.
The Best Billing Software for Law Firms
- Profit Generation Optimization – By analyzing tracked data and observing patterns, you can discover ways to enhance your earnings.
- Performance Tracking – Keep a close eye on challenging clients and be alerted to warning signs.
- Billing Rates – You can set up the billing rates that you’ve agreed upon with your clients, ensuring that the cost of your work is calculated accurately.
- Allocation – Accurately allocate time to different clients as you work on tasks related to their projects. This ensures precise billing and transparent client relationships.
- Automation – Time clock entries are seamlessly and automatically transferred into the timesheets, reducing manual data entry and saving you valuable time.
- Exporting – In just seconds, you can export and send these invoicing appendices to your clients, streamlining the communication and payment process. With Time Analytics, time billing becomes a breeze, enhancing accuracy and client satisfaction.
Time Analytics is an excellent legal billing software, that elevates the precision of your billing processes. It streamlines time tracking with automated time clocks and timesheets, effortlessly linking each entry to the corresponding matter and client. This software allows employees to tailor billing rates to the individual case, guaranteeing the accuracy of your invoices.
Additionally, you can classify activities as billable or non-billable, promoting transparency and clarity in your interactions with clients. With Time Analytics, you can effectively monitor and bill for your legal services, reducing errors and elevating client satisfaction.
Time Analytics offers two distinct plans to meet your needs. Here’s a breakdown of what each plan has to offer:
- Price – Get started for just $4.99 per month with an annual license, or $5.99 per month with a monthly subscription.
- Features – Enjoy essential features including time tracking, timesheets, utilization tracking, cost allocation, time and cost reports, a performance dashboard, and a convenient mobile app
- Price – Upgrade to the Optimum Plan for enhanced capabilities at $6.99 per month with an annual license, or $8.45 per month on a monthly basis.
- Features – Unlock everything from the Starter Plan plus advanced features like invoicing, revenue reports, customized onboarding, and email reminders.
- Diverse Invoice Templates – Access a multitude of ready-made invoice templates, simplifying the invoicing process for different types of legal work.
- Efficient Time and Expense Tracking – Precise tracking of billable hours and expenses, ensuring accurate billing and cost allocation.
- Comprehensive Reporting – TimeSolv provides detailed time and cost reports, giving insights into financial performance and helping with decision-making.
- Mobile App Access – With a mobile app, you can manage your legal work and billing on the go, enhancing flexibility and productivity.
- Automation – Time clock entries are seamlessly and automatically transferred into the timesheets, reducing manual data entry and saving you valuable time.
- Customizable Invoicing – You can tailor invoices to meet specific client needs and preferences, promoting professionalism and clarity in your client interactions.
TimeSolv is the perfect solution for small to medium-sized law firms, particularly those with diverse invoicing needs. It excels in providing a wide range of pre-designed templates, making it the top choice for firms that regularly produce various types of invoices. These templates include cover pages, time and expense details, statements of account and remittance pages, fixed fee matters, and even split invoices. If your firm falls into this category, TimeSolv is your ideal invoicing companion.
- User-Friendliness – TimeSolv stands out as an extremely user-friendly legal billing software, offering an interface that’s easy to navigate. The app also provides remarkable customer service to guide and support users.
- Efficient Time Management and Training – The app excels in time management, with excellent training options that benefit both long-time users and those new to the software, ensuring a seamless experience for all.
- New User Satisfaction – New users find the app to be a delight, making the software an excellent choice for those looking for a smooth transition into legal billing management.
- Billing for Non-Users – One major concern is the practice of charging for every person with billable hours. This is the case even when only one individual is actively involved in data entry and bill processing, potentially leading to higher costs.
- Abbreviation Accuracy – Users sometimes encounter issues with the software’s abbreviation feature, as it may not consistently generate the correct word, affecting efficiency and accuracy in data input.
- Date Entry Challenges – Some users express frustration over accidentally inputting correct dates but realizing they belong to the wrong month. They attribute this issue to user error but highlight the need for enhanced date validation.
- Limited Customer Service Platform Integration – The absence of seamless syncing with other customer service platforms can hinder a comprehensive and interconnected workflow. Some users see this as a significant challenge to their operations.
- Streamlined Payments – Smokeball’s legal billing software simplifies payment collection with support for credit card and online payments, ensuring client convenience.
- Customized Timesheets – Firms can craft their own timesheets featuring tailored activity codes, improving precision and efficiency in time tracking.
- Trust Accounting – Smokeball offers robust trust accounting capabilities, helping firms maintain compliance and safeguard client funds with transparency.
- Efficient Batch Processing – With batch editing, finalizing, and printing, Smokeball accelerates the entire billing workflow, saving firms time and resources.
- Comprehensive Reporting – Users can easily generate various reports, including profit, accounts receivable, and aging summaries, empowering informed financial decisions.
Smokeball’s legal billing software enables seamless payment collection through credit card and online payment options. It allows firms to craft personalized timesheets with custom activity codes and provides robust trust accounting features. With its batch processing, editing, finalization, and printing capabilities, Smokeball accelerates the entire billing workflow. It also offers a diverse array of report generation options, including profit, accounts receivable, and aging summaries.
- Enhanced Email and Document Organization – The app significantly improves the organization of emails and important documents, streamlining information retrieval.
- User-Friendly and Efficient – The software’s ease of use, combined with a speedy search engine, enhances productivity and user satisfaction.
- Seamless Integration with Microsoft Tools –The software’s intuitive interface seamlessly integrates with Microsoft Word and Outlook, simplifying workflows.
- Outstanding Customer Service – Excellent customer service, ensuring users have reliable support when needed.
- Absence of CRM Functionality – The software lacks essential Customer Relationship Management (CRM) features, which are commonly provided by other service providers in the same industry.
- Neglect of Security Concerns – The software appears to be indifferent to security issues, which can potentially compromise data and sensitive information.
- Inefficiency in Invoice Correction – Fixing errors in invoices poses a problem within the system, potentially causing delays and frustration for users.
- Poorly Executed Document Templates – Document template setups provided by the staff are poorly executed, affecting the quality and professionalism of documents produced.
- Client Communication Management – MyCase’s legal management solution allows efficient client communication for small to medium-sized law firms, streamlining interactions and ensuring effective daily operations.
- Comprehensive Legal Toolkit – This feature provides a wide array of essential tools, including time tracking, accounting, case management, contact management, and docketing, delivering comprehensive support for legal professionals.
- Multi-Platform Accessibility – The app ensures users can access the software on various devices, including computers and mobile platforms, thanks to dedicated iOS and Android mobile apps, allowing for flexibility and remote work capabilities.
- Calendar Coordination – Users can effortlessly manage and synchronize calendars, promoting collaboration with clients and colleagues, which enhances workflow and communication within the firm.
- Calendar Coordination – Users can effortlessly manage and synchronize calendars, promoting collaboration with clients and colleagues, which enhances workflow and communication within the firm.
MyCase is a cloud-based management solution and legal billing software. It is designed to assist attorneys in small to medium-sized law firms with client communications and daily business operations. This versatile solution encompasses features for accounting, scheduling, and more.
MyCase includes time tracking, accounting, case management, contact management, and docketing capabilities, ensuring comprehensive support for legal professionals. It offers accessibility from both computers and various mobile devices, including dedicated iOS and Android mobile applications.
- Convenient Access to Cases and Documents – Users can easily access their cases and documents at any time, promoting efficiency and accessibility.
- Effective Email and Text Integration – The software’s integration of email and text messaging provides valuable tools for consolidating communication within one platform, enhancing organization.
- Secure Client Portal – The client portal is a secure and effective means of sharing documents, offering enhanced security compared to traditional email communication.
- Continuous Workflow Improvement – While initially underutilized, the software’s potential for workflows and deadlines is continually improving and expanding, promising enhanced productivity.
- Outstanding Onboarding Process – The onboarding process is exceptional, and the software’s user-friendly interface requires minimal training, making it accessible to a wide range of users.
- Poor Font and Layout Control – The software’s management of fonts and layouts is subpar, necessitating the use of external applications like Word to rectify issues.
- Confusing Dropbox Integration – The recent integration with Dropbox appears confusing, potentially due to a lack of user familiarity with its functionality.
- Inflexibility in Payment Button Removal – Users encounter difficulties when attempting to remove the payment button that clients use to make credit card payments, limiting customization options.
- Comprehensive Legal Management – PracticePanther Legal Software provides extensive case management, contact management, and document handling capabilities to streamline legal practice operations.
- Efficient Calendaring and Docketing – The software includes robust calendaring and docketing features, ensuring timely scheduling and tracking of legal tasks and events.
- Time Tracking and Billing – PracticePanther simplifies the invoicing process with advanced time tracking and billing tools, helping law firms manage their finances efficiently.
- Trust Accounting and Payment Processing – The solution offers trust accounting and payment processing functionality, allowing firms to handle client funds securely.
- Seamless Integrations – PracticePanther’s integrations with calendars, email, Box, Dropbox, QuickBooks, PayPal, and more provide a seamless and interconnected workflow for legal professionals.
PracticePanther is a versatile legal billing software suitable for practices of all sizes. It specializes in various legal areas such as bankruptcy, personal injury, family, divorce, estate planning, litigation, criminal law, and more. Its feature-rich offerings encompass case management, contact management, document handling, calendaring, time tracking, billing, trust accounting, CRM, and payment processing. Users benefit from task and event workflows, credit card processing, notifications, chats, and a client portal.
- Exceptional Intuitiveness – The software is highly intuitive, responsive, and incredibly useful, surpassing the user’s experience with other top recommended products.
- Seamless Transition – The program is remarkably easy to use, facilitating a smooth and speedy transition from the user’s previous client management system.
- Cost-Efficient and Valuable – The software proved to be a cost-effective solution and a worthwhile investment, delivering substantial value for its price.
- Limited Integration – The software’s integration options are somewhat limited, and the user wishes for it to integrate with a broader range of programs.
- Billing Automation Concerns – While PracticePanther offers a workaround for future billing, it lacks the seamless capability to schedule automated billing for clients without their card information, which can lead to client discomfort.
- Annual Subscription Refund Policy – Users locked into an annual subscription plan may face challenges when reducing the number of user accounts, as refunds for unused accounts are not readily offered.
- All-in-One Legal Management – Lawyers can efficiently access and manage their work within a centralized system. It encompasses matters, contacts, documents, billing, payments, and all essential elements in one place, simplifying the practice’s operations.
- Performance Monitoring – Clio dashboard provides insight into billable hour targets, allowing users to track performance and set goals with precision, ensuring enhanced productivity and efficiency.
- Streamlined Payment Handling – Clio Payments enables lawyers to receive payments directly into a client’s trust or operating account, simplifying the financial aspects of legal practice.
- Efficient Mobile Accessibility – The mobile app for iPhone, iPad, and Android empowers law firm employees to conduct client interactions, document management, billable hours tracking, case management, and more from anywhere. Push notifications and messaging tools further enhance connectivity and productivity.
- Robust Integration Ecosystem – Clio offers seamless integration with over 200 third-party software applications, ranging from other law practice management solutions to marketing tools and payment platforms.
Clio is a cloud-based legal billing software solution, serving the needs of law firms, both small and large. This versatile platform empowers legal professionals and businesses to effectively manage critical aspects of their legal operations, including tracking deadlines, handling client cases and documents, invoicing clients, and facilitating payments.
Clio dashboard presents billable hour targets and performance metrics, offering insights to measure and enhance productivity. Through Clio Payments, attorneys can conveniently receive payments into a client’s trust or operating account.
- Outstanding Support and Training Resources – The support and help section is exceptional, offering an informative academy with clear training materials on software functionalities, making it one of the best support resources experienced.
- Valuable Additions to Practice – Users show particular appreciation for the software’s seamless integrations with other programs.
- Responsive and Proactive Support Team – Clio’s support staff consistently delivers a friendly, proactive, and highly responsive service, swiftly addressing and resolving any issues.
- Document Automation Ineffectiveness – The software’s document automation functionality is notably inadequate, falling short of user expectations.
- Limited Invoicing Capabilities – Invoicing primarily involves linking to Quickbooks, providing little flexibility or functionality within the software.
- Inefficient Billing Process – Billing operations are cumbersome and inefficient, lacking essential options such as suspending printing for clients in collections, creating unnecessary difficulties for users.
- Document Upload and Assignment Issues – Users have experienced challenges with document uploads and assignment management, leading to missing assignments and missed deadlines, which can adversely impact productivity and client relationships.
- Centralized Matter Management – Rocket Matter offers a cloud-based hub for storing all matter-related information, including documents, emails, tasks, and billable hours tracking, streamlining case management.
- Efficient Project Management – The platform offers project management features with Kanban boards for task organization and organized document storage by matter, enhancing project efficiency and organization.
- Automated Billing – Rocket Matter enables automated billing, sending invoices on a chosen schedule based on billable hours and expenses, reducing manual billing time and improving billing accuracy.
- Robust Reporting – The software provides advanced reporting options, including origination reports, allocation reports, matter budgets, and team and matter productivity insights, aiding in data-driven decision-making.
- Customizable Templates – Users can create templates for matters and access experts to build custom reports, tailoring the software to their unique law firm requirements.
Rocket Matter is a primarily cloud-based legal billing software and case management platform, offering a centralized hub for matter-related information, including documents, emails, tasks, and billable hours tracking.
With project management tools, you can organize tasks and documents using Kanban boards and efficiently manage matter-specific document storage. Secure document sharing with clients and request features for client document uploads enhance collaboration. Additionally, the software allows you to create templates for future cases.
- Comprehensive Client Matter Information – Users appreciate that all relevant information is conveniently consolidated under the client matter, enhancing organization and accessibility.
- Streamlined Billing and Organization – Rocket Matter proves to be an excellent solution for maintaining efficient billing practices while keeping all data well-organized.
- Responsive Customer Support – Users commend the software’s prompt and helpful customer support, ensuring that assistance is readily available and issues are addressed in a timely manner.
- Cost-Effective Feature Set – Rocket Matter offers a great case management feature set at a more affordable rate than its competitors, making it a cost-effective choice for users.
- Limited Reporting Capabilities – The software’s reporting functions are lacking in depth and versatility, restricting the range of data analysis available to users.
- Ad In Integration Challenges – The company’s integration with Microsoft products, particularly in advertising, lags behind, potentially affecting user experience.
- Complex Client Debt Tracking – Managing debts from various sources and separating combined amounts can become confusing, potentially impacting efficient financial tracking.
- Overly Simplified Interface – Some users find the software’s interface to be overly simplified and geared towards a younger audience, potentially reducing its appeal to a wider user demographic.
- Tailored Legal Management – AbacusNext offers three distinct products, including Amicus Attorney, AbacusLaw, and Amicus Cloud, designed to meet the specific needs of law firms based on their size and requirements.
- Seamless Integration – Amicus Attorney integrates with QuickBooks and Microsoft 365, streamlining legal practice management and accounting tasks.
- Comprehensive Practice Management – AbacusLaw combines practice management and built-in accounting, providing a holistic solution for law firms.
- Flexible Cloud-Based Solution – Amicus Cloud, designed for small firms, offers practice management and billing through a secure cloud-based application, ensuring flexibility and accessibility.
- Efficient Invoicing and Payment Processing – All AbacusNext solutions include features for case management, invoicing, and billing, with the ability to track time and expenses on the go, automated court date setting, and the option to accept payments.
AbacusLaw, a pioneer in legal billing software since 1983, offers three tailored products for firms based on their size and specific requirements. Amicus Attorney is a legal practice management software that seamlessly integrates with QuickBooks and Microsoft 365, providing an efficient solution for law firms. AbacusLaw, a practice management software with integrated accounting, offers a comprehensive platform for law firms. Finally, Amicus Cloud is ideal for small firms. This cloud-based application combines practice management and billing for increased flexibility.
- Efficient Contact Management – Users appreciate the ability to add names to create a firm rolodex and then easily associate them as needed within specific matters, enhancing organization.
- Valuable Court Rules and Discovery Features – The court rules and discovery functionalities are highly valued for providing crucial assistance when encountering uncertainty or self-doubt.
- Effective Practice Management – The software excels in keeping extensive legal practices under timely control, with prompt and knowledgeable support from the help center being a critical and highly-praised aspect of the user experience.
- Exceptional Tech Support – Abacus’s tech support is recognized as a standout feature, characterized by its helpfulness and the presence of valuable learning tools, making it a key asset to users.
- Outdated Customer Relations – The practice of resorting to contractual obligations with dissatisfied customers reflects outdated and poor business practices, failing to address issues effectively and promptly.
- Critical Deadline Oversight – The software’s inability to detect a deadline due to minor coding discrepancies poses a significant issue, potentially leading to overlooked deadlines.
- Unreasonable License Refusal – The software refuses to adjust the license count when user number decreases. Thus, it compels payment for unnecessary licenses.
- Non-Compliance with State Requirements – Users report that the software does not align with state-specific requirements, rendering it a costly and inadequate investment for their legal needs.
- Comprehensive Financial Management – QuickBooks Online serves as a web-based accounting software that efficiently handles various financial tasks, including bookkeeping, payroll, invoicing, bank reconciliation, expense tracking, financial reporting, tax management, and more.
- Accessible Anywhere – Being web-based, QuickBooks Online provides easy access from any web browser, ensuring flexibility and accessibility without the need for installations or downloads.
- Effortless Expense Tracking – Users can capture bill images as expense proof, facilitating easy sharing with stakeholders and download and reconcile credit card transactions directly within the system.
- Seamless Integration – QuickBooks Online integrates with various other applications and services to enhance its functionality, streamlining financial management for businesses.
- User-Friendly Mobile Access – The software offers mobile apps for on-the-go financial management, allowing users to handle their accounting and financial tasks from their smartphones or tablets with ease.
QuickBooks Online is a cloud-based accounting software that manages various financial aspects of your business, including bookkeeping, payroll, invoicing, bank reconciliation, expense tracking, financial reporting, tax management, and more.
You can access the platform through any web browser without the need for installations or downloads. You can conveniently capture bill images for expense documentation, share them with relevant parties, and easily download and reconcile credit card transactions within the system.
- Effortless Vendor and Customer Management – Users find it easy to add and manage vendors and customers, streamlining business relationships.
- Customizable Invoice Templates – Once users master the process of creating invoice templates, they become highly effective for tailoring invoices to specific customer needs.
- Reliable Uptime and Alerts – The software boasts outstanding uptime and promptly sends out alerts when downtime occurs, ensuring a dependable service. The feature to export reports to Excel is highly appreciated for its efficiency.
- User-Friendly Interface with In-App Tutorials – Users value the software’s user-friendly design, complete with in-app tutorials, providing guidance on how to utilize different aspects of the program. The live chat support is an additional positive feature.
- Difficulty Navigating Past Transactions – Users encounter challenges when attempting to navigate through past transactions for previous years, with other individuals also experiencing similar issues, potentially indicating a usability problem.
- Unfavorable User Experience – The software is unfavorably compared to Xero, with users finding it difficult to adapt to and work with, leading to a disappointing overall experience.
- Occasional Crashes – Users report occasional software crashes, which can be frustrating, though it remains unclear whether this is primarily due to their internet connection or software-related issues.
- Employee Timesheets – Time Tracker offers detailed employee timesheets to record and manage work hours, enhancing accuracy and efficiency in tracking employee activities.
- GPS Time Tracking – The GPS time tracking feature provides real-time location-based data, allowing businesses to monitor and verify employee work hours and locations.
- Integrated Time Clock – With its integrated time clock functionality, Time Tracker simplifies clocking in and out for employees, reducing manual processes and improving time management.
- Employee Analytics – The app provides employee analytics tools for analyzing and tracking employee activities, aiding in performance assessment and resource allocation.
- Mobile App with Alerts – The mobile app, compatible with iOS and Android, enables employees to conveniently track time, take breaks, and receive alerts and push notifications.
Time Tracker is an employee time and attendance tracking solution aimed at streamlining employee management through automation. It offers features such as employee timesheets, GPS time tracking, an integrated time clock, and employee analytics for examining and tracking employee activities.
Time Tracker’s mobile app empowers employees to conveniently track and submit time entries, clock in/out, take breaks using electronic time cards, and receive alerts and push notifications. Team managers gain control with time editing, monitoring, and bulk approval/rejection of employee timesheets.
- User-Friendly with Powerful Features – Time Tracker strikes the balance between ease of use and the availability of powerful and robust customization options.
- Efficient Hour Billing – Users appreciate how the software streamlines the process of billing hours, enabling organizations to bill more effectively.
- Convenient Setup and Usage – Once set up, the software remains easy to use, making it an excellent choice for multiple users located in various places, with the added benefit of responsive and effective customer service.
- Complex Screen Handling – Handling screens can be a source of occasional frustration, presenting challenges that users may find burdensome.
- Time Entry Data Disappearance – Users have encountered issues with entered time data occasionally disappearing, necessitating redundant data entry.
- User-Dependent Consistency – Any negative experiences with the software are primarily attributed to the user’s lapses, such as not keeping up with weekly time entry, highlighting the importance of user consistency for optimal performance.
- Real-time Financial Visibility – Xero offers real-time financial visibility, enabling small businesses to track cash flows and access account details from any location.
- Automated Bank Transaction Management – The app automates bank transaction imports and coding, streamlining financial management for business owners.
- Online Bill Payment – Xero simplifies online bill payment to help businesses keep track of expenses and strengthen vendor relationships.
- Mobile Receipt Management – The app facilitates mobile receipt management for personal expenses, allowing for easy review and approval.
- Unlimited User Support and Integration – Xero provides unlimited user support and seamless integration with various systems
Xero is a tailor-made accounting system catering to the needs of small and burgeoning enterprises. It serves as a bridge between small businesses and their trusted financial advisors, granting business owners instant access to their financial status. As a web-based platform, Xero is conveniently accessible from any device connected to the internet. With its robust accounting capabilities, small businesses can monitor their cash flows, transactions, and account details from virtually anywhere. The system automatically imports and categorizes bank transactions, while its online bill payment functionality facilitates expense tracking and timely bill settlement, thereby enhancing relationships with essential business suppliers.
- Improved Cloud-Based Collaboration – Xero’s user-friendly and cloud-based capabilities have proven to be a significant feature, enabling a virtual team to collaborate seamlessly.
- Efficient Bank Feed Sync and Reconciliation – Users appreciate the software’s ease of syncing bank feeds and reconciling transactions, with the rule feature streamlining routine transaction categorization.
- Business-Oriented User Interface – Xero’s business-oriented user interface and user-friendly design have resonated with users, making accounting enjoyable for business owners, and capturing a valuable niche within the industry.
- Inadequate Customer Service – Users have expressed dissatisfaction with the software’s customer service, particularly the lack of real-time support, which can be frustrating.
- Integration Issues – Users have encountered problems with the FreshBooks/Xero integration, which ceased functioning, with neither company taking responsibility, leading to unresolved issues.
- Integrated Business Solutions – NetSuite offers a comprehensive suite of applications, seamlessly integrating essential business functions.
- Real-Time Visibility – It provides businesses with instant insights into both operational and financial performance, allowing for informed decision-making through up-to-the-minute data.
- Scalable Financial Management – NetSuite caters to companies of all sizes, adapting as they grow and evolve, thanks to its flexible licensing model and modular approach to adding new features.
- Cloud-Based Accessibility – NetSuite operates in the cloud, accessible through an internet connection, eliminating the need for complex hardware or software installations.
- Mobile App – NetSuite’s mobile app, available on IOS and Android, offers a mobile-first user interface designed for key workflows and supports push notifications for time-sensitive actions, enabling users to manage their work efficiently while on the move.
NetSuite is an integrated, cloud-based legal billing software that automates core processes and delivers real-time insights into both operational and financial performance. Its comprehensive suite of applications covers ERP, financials, commerce, inventory management, HR, PSA, supply chain management, and more.
The app operates in the cloud and can be accessed via an internet connection, eliminating the need for additional hardware, software installations, or downloads. Role-specific dashboards provide quick and easy access to real-time information, empowering businesses to efficiently manage their operations.
- User-Friendly Experience – Users report a very good overall experience, finding the software highly useful and capable of providing desired information with a single click.
- Comprehensive ERP System – NetSuite is an all-inclusive ERP system suitable for small companies, with scalability for future growth, featuring appealing reporting and viewing capabilities, as well as handy reminders on the homepage and personalized dashboards.
- Subsidiary Consolidation – Users appreciate the software’s ability to consolidate multiple subsidiaries and find value in the revenue recognition module.
- Frequent and Misleading Error Messages – Users encounter an excessive number of unexpected error messages, some of which misrepresent the actual issue, often necessitating external searches for solutions.
- Unprofessional Conduct – Users express dissatisfaction with unprofessional behavior from the software’s team, citing instances of deception and manipulation.
- Frustrating Implementation – The software’s implementation process has proven to be extremely frustrating and disappointing for users.
- Language Barriers and Incorrect Setup – Language barriers and incorrect setup have resulted in significant lost revenues and employee frustration, with users cautioning against believing Netsuite representatives who promise quick 3-month implementations.
- Time and Expense Tracking – BigTime streamlines project time and expense tracking, allowing professionals to easily record hours worked and submit expenses with scanned receipts for efficient record-keeping.
- Comprehensive Project Management – The app offers robust project management tools, enabling managers to monitor project status, define tasks and activities, and assign responsibilities for effective project oversight.
- Billing and Invoicing – BigTime’s built-in billing and invoicing features simplify accounting operations by automating expense calculations, accommodating multiple billing rates, and efficiently managing receipts, enhancing financial efficiency.
- Mobile Accessibility – Users can conveniently access BigTime via Android and iOS mobile apps, providing flexibility and on-the-go usability for time and expense tracking.
- Integration Capabilities – The solution seamlessly integrates with various accounting and ticketing platforms, including QuickBooks, Slack, Zapier, and more, enhancing its functionality and adaptability to meet specific business needs.
BigTime is an online time and legal billing software solution tailored for professional service firms, offering an integrated suite of features including time and expense tracking, work-in-progress management, task and workflow management, as well as invoicing and billing capabilities.
With BigTime’s time tracking functionality, it effortlessly captures all project-related and off-site work hours via a user-friendly mobile timesheet app. Employees can conveniently submit expenses either through the online portal or directly from their mobile devices, complete with scanned receipt attachments. The system then automatically compiles this data into digital expense reports for streamlined approval processes.
- Excellent Training – Users found the training provided by the software to be highly valuable and compelling, justifying the switch from their previous tool, Productive.
- Reminder Capabilities – The software’s feature that allows for sending reminders, both for oneself and employees regarding specific tasks, contributes to maintaining alignment and coordination among team members.
- Time and Accuracy Benefits – Users have experienced time savings and increased accuracy in client tracking records, with easily accessible and helpful customer support complementing their experience.
- Responsive Support – BigTime is noted for its responsiveness and assistance in supporting users with the creation of custom reports, providing valuable guidance when needed.
- Lack of Clock-In/Clock-Out Function – Users express dissatisfaction with the absence of a clock-in and clock-out function, which would record the time of day work begins and ends, impacting time tracking accuracy.
- Inefficient Process Execution – Users encountered difficulties in executing processes, which were later discovered to be performed in a less effective order, leading to several weeks of lost time.
- Inadequate Performance in Weak Internet Areas – The software’s performance is compromised when used in areas with weak internet connectivity, affecting functionality.
- Poor Data Import Experience – Users found the data import process to be problematic, with discrepancies in numbers and a lack of reporting to confirm data accuracy, resulting in an unsatisfactory experience.
- Comprehensive Business Management – Avaza offers a wide range of business management features, including project management, resource scheduling, online timesheets, expense management, online invoicing, and recurring invoicing, all integrated into one cloud-based solution.
- Client-Centric Business Operations – Users can efficiently manage client-focused activities, such as resource management, project and task tracking, time and expense management, as well as quoting, invoicing, and online payments.
- Collaborative Project Management – The platform fosters collaboration with clients by enabling online project collaboration and providing flexible task and file management.
- Efficient Time and Expense Tracking – Avaza offers robust time and expense tracking features, complemented by the convenience of online payments directly from invoices, simplifying financial management for businesses.
- Insightful Business Reporting – Users can generate insightful reports on various metrics, such as estimate statuses, financial transactions, expenses by customer, and more, to gain valuable business insights and make informed decisions.
Avaza is a comprehensive business management and legal billing software solution encompassing project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes, and more, all integrated within the cloud. Avaza seamlessly connects with third-party platforms to streamline workflows and is compatible with tablets and mobile devices.
The platform fosters online collaboration with clients, allowing users to effortlessly manage tasks and files via drag-and-drop functionality, with task views available in list format, Kanban boards, or Gantt charts.
- Expanding Appeal – As users become more familiar with Avaza, they find themselves increasingly satisfied and are inclined to explore and utilize additional features, leading to a positive experience.
- Effective User Interface – The software offers a great user interface for efficient project and resource management, making these tasks easy to handle.
- User-Friendly Interface and Support – The user interface is visually appealing and straightforward to navigate, with a helpful support team available to answer questions and assist in maximizing software functionality.
- Discrepancy in Perceived Robustness – While Avaza presents itself as a robust management tool with good integrations, users report discrepancies in the actual functionality and integration capabilities of the software.
- Lack of Offline Access – Users are slightly dissatisfied with the absence of offline access capabilities in Avaza, making it difficult to synchronize data while offline.
- Confusing “Offset Days” for Recurring Projects – The “offset days” feature for recurring projects is reported as confusing, and users express the desire to easily remove collaborators they are no longer working with.
- Incomplete Features – Some users note that certain features are still missing, particularly related to exporting and working on projects offline.
- Dependency on In-Flight Wi-Fi – Users find it inconvenient that Avaza requires an internet connection, as it limits accessibility during travel when in-flight Wi-Fi is unavailable, without wanting to incur additional costs for connectivity.
- Integrated Legal Management – CosmoLex offers a comprehensive suite of legal management features, including time tracking, billing, trust accounting, and task and document management, providing a unified platform for legal professionals.
- Real-Time Data Synchronization – Its modular design ensures seamless synchronization and replication of information between modules, eliminating data duplication and the need for manual data entry.
- Efficient Time and Billing – CosmoLex simplifies the billing process, enabling batch processing of invoices, management of past due notices, and the capture of billable activities, while also allowing for the creation of customizable invoices and handling overdue invoice notifications.
- Trust Accounting Functions – It provides essential trust (IOLTA) accounting capabilities, allowing users to manage client funds, print checks, deposit slips, and reconcile bank statements, while maintaining a detailed activity log and generating monthly three-way reconciliation reports.
- Cloud Integration and Support – CosmoLex integrates seamlessly with cloud storage services like Dropbox, Google Drive, and NetDocs, and offers customer support via phone and email, ensuring accessibility and assistance for its users.
CosmoLex is a cloud-based legal billing software and management solution that seamlessly combines features for time tracking, billing, trust accounting, and task and document management. This modular solution synchronizes and replicates data across its various modules in real-time, eliminating the need for manual data entry and preventing errors resulting from double entry.
CosmoLex’s legal time and billing module streamlines batch processing of invoices manages past due notices, and captures all billable activities, offering customizable invoice creation and handling of overdue invoice notices.
- Client Portal and Time Entry Ease – The client portal, when functioning properly, is a terrific feature, alongside the ease of time entries and a simplistic interface for invoicing and fee collection.
- Continuous Updates and Customizability – Users appreciate the software’s continuous updates, user-friendliness, and high level of customizability, along with the welcomed addition of a new spell check feature.
- Valuable for Client and Case Management – CosmoLex serves as a valuable accessory for client and case management, offering user-friendly features and robust report generation capabilities that significantly benefit the firm.
- Excellent Phone and Online Support – The availability of phone and online support, even on weekends, is a highly appreciated aspect of the software, with technicians known for their helpfulness, efficiency, responsiveness, and commitment to resolving user issues.
- Lack of Date of Loss and Statute of Limitations Tracking – Users express dissatisfaction with the software’s inability to track important information such as the date of loss and statutes of limitation, requiring manual tracking and management of these critical details.
- Task List Management Time-Consuming – Managing task lists within the software is reported to be a time-consuming process, impacting efficiency.
- Concerns About Timely Support – Users worry that urgent requests for support might not be addressed in a timely manner, leading to concerns about responsiveness.
- Limited Cost-Efficiency for Multi-User Firms – The software is considered cost-efficient primarily for solo attorneys, which could limit its appeal for multi-user firms, leading to a poor review.
What Is billing software?
Billing software, also known as invoicing software or billing and invoicing software, is a type of application designed to help businesses create and manage invoices for products and services they provide to clients or customers.
It simplifies the billing process by automating tasks such as generating invoices, tracking payments, and managing accounts receivable. Billing software is commonly used by various types of businesses, including freelancers, small businesses, and large corporations, to streamline their financial operations.
What are some benefits of legal billing software?
Legal billing software offers several benefits to law firms and legal professionals. Some of the key advantages include:
Client Billing Transparency
Compliance and Accountability
Reduced Administrative Burden
Integration with Legal Software
Improved Cash Flow
Which Software Is Best for Business Billing?
The best software for your business will depend on your specific requirements, such as the volume of invoices, your industry, and the need for features like time tracking, expense management, and integration with other business tools. It's a good practice to evaluate several options, try out free trials, and choose the one that best aligns with your business needs and budget.
What Is E-billing Legal Software?
E-billing legal software, often referred to as electronic billing software or e-billing systems, is a specialized type of software designed to streamline and automate the billing and invoicing processes within law firms, legal departments, and legal service providers. E-billing software is particularly relevant in the legal industry due to the complex and often customized billing requirements that legal professionals face.
Jelena has a Master’s Degree in teaching Serbian literature and language. Creative writing is her biggest passion.